will let you know if I can get through.
Hi Chris, After writing this review, I persisted with the phone calls to your office and although challenging, Jade has done exceptionally well in accommodating my needs by providing a quotation based on my measurements. This was backed up within 10 minutes on my email and even organised a site visit for a formal quotation. I sensed the pressure your staff were under and the torment these telecommunications can cause and potential loss of business. My initial review was not to trash your product as your reviews speak highly of your product and service. Three stars was based on my frustration of not being able to get through and as Jade explained the phone service was down, and your response confirmed also. I give you five stars for the customer service to date. I am almost guaranteed that your product will also share the same review.
Thankyou and looking forward to meeting you
david farrugia June 16, 2020
Chris from Alfresco Blinds was an amazing person to deal with. He explained everything thoroughly to us and helped us choose the perfect blind, and colour for our alfresco. His installers were just as good. If your looking to get a blind I would look no further give Chris and his team a call you won’t be disappointed.
Michael Assaad August 26, 2021
Big thanks to everyone at Alfresco Blinds. Chris and Helen provided excellent customer service. They were very helpful and knowledgeable. Chris was very patient with us as we got him in at the start of our build to make sure our blinds could be installed successfully. We installed S-Fold Sheers, Velvet Curtains and Outdoor E-Blinds. We were very impressed from beginning to end. Andrew did an amazing job installing them. Quality material and workmanship. House now looks homey and amazing, thank-you so much for your patience. We will be back to get retractable screens next!! Highly recommend, will not disappoint!
Lisa March 27, 2023
Had my alfresco blinds installed recently, Great product and service
Anni G February 20, 2020
I’d like to thank Bart for his advise with selecting of sfold sheers, our new sheers have completely transformed our home and I love coming home and looking at them every day
Thanks guys , amazing job 😍
Milina Matta May 19, 2019
People talk about “end to end “ Service for the customer and they really did from Chris quoting and follow up to answer all my questions
Then the date for install well communicated with follow up to ensure it was suitable.
The team that installed the Ziptracks are excellent and then came the finish team to add that finish touch to block the draft from house wall and tracks
Cannot thank Chris and team enough job well done
Michael Delacorn July 10, 2020
Alfresco Blinds Company was recommended to me by my son after they did his blinds. I ordered my blinds as soon as I received the quote, as I was very satisfied with the price and service from Andrew and Mark. The end result is professional and we are so pleased we have ordered several more.
margie hough March 20, 2023
Had our new zip track blinds installed at the start of 2021. Couldn’t have been more happier with the service from the initial quote to the installation. The finished product is of high quality. Felix was extremely knowledgeable and very easy to deal with. We’ve had him back in to quote on an indoor curtain and again the service and quality of information was excellent.